Accessibility Statement

ZentriBank Capital is committed to ensuring that its website and online banking platform are accessible to people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our platform includes the following accessibility features:

• Full keyboard navigation support throughout the application
• Screen reader compatibility with ARIA labels and landmarks
• Sufficient color contrast ratios meeting WCAG 2.1 AA standards
• Resizable text without loss of content or functionality
• Alternative text for all meaningful images
• Clear focus indicators for keyboard navigation
• Consistent navigation and page structure
• Error identification and suggestions in forms

While we strive for full accessibility, some content may not yet fully conform to WCAG 2.1 Level AA. We are actively working to address these areas:

• Some interactive charts and data visualizations may have limited screen reader support
• Certain PDF documents may not be fully accessible — we are working to remediate these

We are committed to resolving these issues and welcome feedback to help us prioritize improvements.

We welcome your feedback on the accessibility of our platform. If you experience accessibility barriers or have suggestions for improvement, please contact us:

• Email: admin@zentribank.capital
• Response Time: We aim to respond to accessibility feedback within 2 business days.