Privacy Policy

ZentriBank Capital collects information you provide directly to us when you open an account, make transactions, or contact us for support. This includes:

• Personal identification information (name, date of birth, Social Security Number, government-issued ID)
• Contact information (email address, mailing address)
• Financial information (account numbers, transaction history, credit history)
• Device and usage data (IP address, browser type, pages visited)
• Communications you send to us via email or our support portal

We use the information we collect to provide, maintain, and improve our banking services. Specifically, we use your information to:

• Process transactions and send related notices
• Verify your identity and prevent fraud
• Comply with legal and regulatory obligations
• Respond to your comments, questions, and customer service requests
• Send you technical notices, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our services

We may share your information in the following circumstances:

• Service Providers: With vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Legal Requirements: When required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• With Your Consent: With your consent or at your direction.

We take the security of your personal information seriously. We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for all data in transit
• AES-256 encryption for data at rest
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• PCI DSS certification for payment card data

Despite these measures, no security system is impenetrable. In the event of a data breach, we will notify you as required by applicable law.

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain legal obligations.
• Portability: You may request a copy of your data in a structured, machine-readable format.
• Opt-Out: You may opt out of receiving promotional communications from us at any time.

To exercise any of these rights, please contact us at admin@zentribank.capital.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.